36 Technician Interview Questions (With Example Answers)
By Indeed Editorial Team
Published 23 May 2022
The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.
Candidates applying for a technician role require excellent technical knowledge, communication skills and the ability to use their resources to find solutions. Many companies that employ technicians may have interviews during the selection process to evaluate whether the candidates have the necessary skills to perform their job well. You may want to review these interview questions if you have an interview scheduled or if you're researching technician roles to understand your career options better. In this article, we review some questions hiring managers typically ask in a technician interview, along with some sample responses.
31 technician interview questions
Here are some common technician interview questions that can help you prepare for your next interview:
The hiring manager may start the interview with some broad questions to get to know you and understand why you applied for this role. Here are some general questions recruiters may ask in a technician interview:
Why did you apply for this technician role?
What are your career goals?
What benefits or qualities are essential to you in the workplace?
Why do you want to work for our company?
What personal qualities do you have that make you suitable for this job?
What are your professional strengths?
Do you have any questions about the job description?
How do you manage your professional weaknesses?
Do you see yourself as a long-term team member at our company?
How do you handle conflict with your peers and supervisors?
Questions about experience and background
Learning about your professional background and experiences can help the interviewer understand whether you are qualified for this role. Here are some typical questions interviewers may ask to learn more about your knowledge and experiences:
Do you have any experience working as a technician?
What are your unique skills related to this field?
How did your education prepare you for this position?
What professional licenses or certifications do you hold?
Which technical resources do you find most helpful in your work?
How have you used your attention to detail in previous positions?
What is the typical process you follow before, during and after the customer visit at your job?
Do you have experience being responsible for managing a team and supervising their work?
Have you worked directly under other experts in this field? What did you learn from them?
What technical equipment and systems did you use in your previous role?
Sometimes, the interviewer may ask in-depth questions to learn more about your unique work style and understand how you might respond in certain situations. Here are some in-depth questions hiring managers may ask in a technician interview:
What's your troubleshooting process?
What do you dislike about working in this field?
Tell me about a situation when you had to communicate bad news to a customer or supervisor and how you approached it.
Are there any parts of this job that would be new for you and how do you go about learning those?
Tell me about a time when you made a professional mistake and how you responded to that issue?
What steps do you take to improve communication with those on your team and outside it?
How do you respond to problems you are unfamiliar with?
Are you familiar with any record-keeping protocols? How do you prioritise updating records?
Do you follow new developments in the field? What steps do you take to implement them in your work?
Tell me about a situation when safety guidelines or regulations created a conflict in your work and how you responded?
When you have limited information from a customer, how do you find out more?
5 technician interview questions with sample answers
Here are some sample questions with responses to review as you prepare for a technician interview:
1. How do you respond if you spot an error in your work before the customer sees it? What about after the product is delivered?
An interviewer may ask similar questions to know how good you are at troubleshooting and taking responsibility for your work. Your response to this question is an excellent opportunity to describe your process for evaluating your work.
Example: "I'm always grateful when I notice a mistake early because it gives time to fix it, so I try to review my work regularly. If my supervisors or team members spot a problem, I do some research to understand what went wrong and how I can avoid it next time. If the error makes it into the final product, I ensure no one else takes the blame for it. If the item is already dispatched to the customer, I'll reach out to them as soon as possible and strive to resolve the matter."
2. Describe a time when your technical expertise helped you solve a problem.
Interviewers may ask similar questions to learn about your problem-solving approach and understand the depth of your technical expertise. You may respond to such a question by telling a specific story or use the STAR interview response technique: Describe the situation, explain a task, your action and the end result.
Example: "At my previous job, I was involved in the controlling the production of a unique piece of custom-ordered equipment that takes several weeks to assemble, but once we got an order for five pieces of equipment that had to be delivered immediately. I used what I learned from my technical courses in school and ensured my information was current by checking some technical forums and articles. As a result, I was able to successfully connect the production equipment so that it could manufacture a large number of items simultaneously, with a very low failure rate."
3. How do you ensure to maintain a good relationship with your supervisor?
Hiring managers may ask such questions, especially if the role involves working closely with professionals in a similar field, like an engineer or pharmacist. In your response, you may highlight specific communication and teamwork skills or describe earlier positive relationships with supervisors and how you maintained them.
Example: "Solid communication is really important to me, especially for these projects that can influence several people, so I try to maintain a positive relationship with my supervisor. In my last role, the planning engineer was my direct supervisor, but he was very busy. I ensured I knew all project updates and plans by discussing with colleagues and aimed to be proactive about offering solutions and ideas to make my weekly catchup with my boss more useful and meaningful."
4. How do you approach a new project?
Your response to this question can help interviewers understand if you have relevant experience working on different types of projects. In your answer, you can highlight your attention to detail for project specifications and mention any personal systems you've created to demonstrate your skills and expertise in this field.
Example: "I look forward to new projects and assignments because I think that's the best way to learn something new or find a better way to apply what I know. When the project contract is signed, I review any available project documentation, such as specifications or blueprints. These are useful in helping me identify if we've worked on a similar project and if it's in a new field or industry, I try to read up and expand my knowledge in that area before the project starts."
5. What would you do if specific tasks took longer than expected and put you back on your schedule?
An interviewer may ask similar questions to understand your time-management skills and see how well you would adjust to a busy workplace. When you respond, you can emphasise your adaptability and time management skills, but ensure to balance those with an awareness that quality work can take time.
Example: "Sometimes, if an appointment takes too long due to an unexpected problem, I try to see if I have all the resources to resolve the issue on the same day itself. If I have got everything, I try to negotiate with my colleagues to reschedule the other appointments so that I can attend to the original client. However, if I'm unable to finish the job, I may schedule a follow-up with the clients at the earliest."
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