Cathay Pacific
4.1 out of 5 stars.
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Cathay Pacific Employee Review

Work Life Balance

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
September 17, 2020
Great workplace there Travel anytime when you have holiday, even just two days Inexpensive flight ticket fare Causal wear during weekend and Thur, Fri Work Life Balance
Ratings by category
4.0Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
4.0Culture
Pros
Inexpensive ticket and Free flight ticket
Cons
Overnight shift
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Similar reviews
3.0
Job Work/Life Balance
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June 30, 2015
Same role
Customer Contact Specialist (Current Employee) - Lantau Island
1. Handling country calls from Australia, Thailand and Singapore 2. Different kinds of procedures of each country, hard to handle all Overnight shift only allow 15mins break time, which is not enough to take over the whole shift 3. Extremely high turnover rate 4. New joiners more than existing staff (need time for training new staff) 5. Lack of support by senior staff to those new joiners 6. New joiners make many distakes due not familiar with the handling procedures 7. 2trainers coach the on-job-training section but it is impossible to handle all the questionfs of new joiners -> long waiting time of guests
Pros
Ticketing knowledge gained
Cons
Uncomfortable working environment, Non-transparent policy of internal transfer, Uneven distributed roster time
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1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
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November 4, 2020
Same location
Flight Attendant (Current Employee) - 飛機上
高層做錯決定,前線承受公司面對困境,高層只減薪一年,前線永久減薪醫療福利越做越差外站津貼越來越少,酒店 downgrade Stay日數不斷縮短
Pros
Staff ticket (未必上到機)
Cons
太多
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4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
October 24, 2020
Same location
Flight Attendant (Flight Purser) (Former Employee) - Hong Kong
Cathay Pacific Airways is a professional company with many learning opportunities and talented people working there. I enjoyed being a flight purser, they provided us flexibility life working style, given me lots of opportunities to meet people in different nationalities, it a advanced customer service job. I’m sure it would be benefit to my future job career.
Pros
Good interpersonal Skill, Excellent Customer Service, Great Teamwork Spirit, International perspective
Cons
Jet lag and Insomnia
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