H&M Employee Reviews for Visual Merchandiser
Visual Merchandiser226 reviews
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Better consistent communication through district...They send to training paid with $40 day stipend for staying in hotel. They def invest in their visuals and as long as you are in a top 5 stores they will help as much as possible. They kind of forget about the smaller stores
Benefits, bonuses, discount, pay raise 1 yr, culture, can war almost thing, visual gratification
Long hours, management, not enough consistency, advancement
I worked as Visual merchandiser in H&M Hounslow.The customer are very rude and they don’t have respect for the people working there.Between the management team there is not collaboration and communication.If you do overtime as a DM or VM you will work for free because you get paid monthly and they actually aspect that you do overtime especially the DM’s.As a company they use you as much they can then you are replaceable. I did a lot in the store even job that wasn’t in my job description and when I ask the store manager and the area team to help me about my situation they don’t give care at all. As a company they aspect that you follow the H&M values but nobody follow that.
I absolutely loved my (just shy of) 7 years with H&M. I started as a part time associate in the Accessories Dept, and by the end I was a Visual Keyholder. Growth was incredibly difficult. Promotions are partially impacted by favoritism. I had a manager tell me to my face, "I'm not promoting you because your attitude sucks." May be valid to a degree, but when you're forced for almost a year to listen to the same short music soundtrack on a loop-while smiling! Not to mention watching customers throw clothes on the floor, it can really be a challenge (literally. People need to stop doing this. Seriously.) But they feel "We believe in people" is a way to grow and that is true. You can have zero experience and show interest in one area of anywhere within the h&m realm and they will help you to grow into that role. But it takes real dedication and effort. Benefits were alright. Good 401k matching, tenure determines amount of vacation accrued. I was just right over a month of accrued PTO days plus sick days are given in a separate bucket. They "Don't care if you're saving puppies on the top of Mount everest " DON'T BE LATE. Their T&A policy is strict and they are very consistent on accountability. It's part of their opening manager's morning routine so it will not be overlooked. They do a good job of rotating job functions throughout the day so you don't get bored or stuck somewhere. I left due to a health issue and what was a very poor and offensive response from my store manager. I was there for 6.5 years already, and was in my 4th store- I even was part of 4 of those openings. - more...
Growth, fast paced, staff, values, industry leading
Very strict T&A policy, impersonal managers, messy customers, say bye to all holidays and weekends.
I have worked retail for a very long time, and this is by far the best place to work if you are looking to be in the retail industry. Definitely a great first job as well, I have learned more from this company than my previous employer that I was with for 7 years.
The company started on a good note with international support and lost its way as South Africans got into certain positions! They are company oriented and careless about their employees.
The occasional lunch/breakfast
Long hours, no benefits
I worked at H&M for 8 years and they were the best years of my life. Great people, good benefits and the company look after you, company also has great values. Management would always support you if you ever had any problems.
Christmas parties and general work environment
*Dont ever apply to H&M kuwait*Find another one which much better*Too much workloads. *small salary*bad management*even managers doesnt have much Ideas about what is in the stores.
Free uniform (ofcourse) thats it
Breaks (ofcourse) but too much work Load
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I think this job would have been enjoyable if the managers were more personable and excited about work.
The morale in the store is super low. And the managers are always so moody. I never know what to expect walking into work every day. I have good hours, but I don’t have any sick days or vacation days left for the year so now I feel burnt out and if I get sick I don’t get paid for the day.
The company is very customer-oriented.Days are challenging and fun at the same time.Not all the managers in store are inspiring and able to manage.
Unpaid overtime for management and lack of interest in the wellness of members in small stores.
I spend 3 years at this company. Retail in general is just a garbage job unless your making Commission. This place has the worst head office and management team I have ever encounter. To all you young kids please don't apply here. You can all do so much better then working for minimum wage being treated unfairly.
No pros just cons
There's to many to state
● Work-life balanceWith H&M it’s very important not to consume your time with job, balance is necessary.● Pay & benefitsBenefits are amazing.● OverallH&M is a rewarding place to work. There’s always room for growth in the company, and the opportunity to relocate to many different locations for the company.
H&M prides itself on diversity, which many managers/ teams from store locations such as the Staten Island location prove incorrect. Managers allow inappropriate behaviors between associates to take place, subject associates to body shaming, don't offer opportunities for advancement even when associates express their goals and ask what to do to achieve them, etc. Company itself offers great pay compared to other companies and benefits (only if you are full time, which are rare positions).
I worked here for 2.5 years, was constantly promised promotions and worked OT for them, never got them. I did a ridiculous amount of visual merchandising work for them for the entirety of my time there unpaid and uncompensated- I did this all on the promise that I would move up. When asked and suggested we put this in writing, I was ignored. If I didn't do the merchandising tasks assigned to me without pay, my hours suffered. I proved myself and worked hard consistently, but head office at this company is unorganized, disrespectful of your time, and Their slogan is Great Place to Work-untrue. A typical day at any H&M (not just my location) was being expected to do multiple things on multiple floors because we were constantly understaffed due to poor managerial planning. This seemed the case at every location in Toronto. I do not and would not EVER recommend anyone looking for work to apply here.