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HSBC Employee Reviews

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Hong Kong182 reviews

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3.8Work-Life Balance

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ProsWith it’s super large scale, every work has to be done using industrial standard. You can gain the most professional and expertise knowledge in your area.ConsWork life balance varies on the team you work for. It can be super good or super bad.Office politics.
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Social Media and Community Manager Wealth and Personal BankingIf you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.We are currently creating a new business line, with wide customer reach across a wide range of markets. We are passionate about approaching things differently and we aim to operate like a true fintech within the bank. We are currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast evolving industry, joining us on our journey.We are currently seeking an experienced individual to join this team in the role of Social Media and Community Manager. The Social Media Manager will work across social media channels to enhance how we connect and communicate...
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Good benefits & work life balance.

HSBC is a good place to working in if you are looking for good benefits, work life balance & large scale project/program exposure. If you are looking for career advancement in HSBC. You have to be very patient and double hard working.
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Good company, with lot of package provided. Team head is a bit demanding, you will learn a lot in this company. It would be better if the company direction can be more clear




Fast paced
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enjoyable place to work with some great people

On a daily basis I get to work half an hour before due on the phones and check all new updates in the business to ensure i can have correct information to pass to customers. Check my personal targets and where I am month to date to ensure I maintain my targets I am a team player and work well with all my colleagues. I enjoy charity work and have recently done a tandem skydive for teenage cancer trust which was really good. I have learned a lot in my role about working in a team also achieving my targets and maintaining them. The most enjoyable part of my job is speaking to all personalties on the phones and helping them in what ever their queries are. whether its a complaint or reviewing accounts or answering a simple question.Sometimes the job can be hard in finding some answers for some customers as it may be complexed in what they what to do for example a complaint that can be from a number of years ago, so that needs more investigation to resolve the issue, generally every thing works well, albeit if all computer system are in good working order and no system faults.Pros
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Flexi work arrangement, nice people in general

Decent medical benefits Flexible work arrangement including wfh and hoursPeople are nice however culture is silo due to org size and structure Poor pay increment and bonus in recent years Lots of feedback survey however action seems slow and not transparent


Flexible working hours, medical benefits, work from home


Siloed culture, complicated work process, administrative work
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Care on staff wellbeing

- good medical benefits for family members- new style of working office, modern and electronic adjustable table- keep 2 way communication with management level
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Good company culture

Good company cultureGood benefitsNice officeNice exposure to different area Very global bank, allow global opportunityHowever long working hours and no good in work life balance
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Hard to maintain work life balance in global team

Working in a global team (e.g. working with HK/China, UK and US staff) makes it challenging to maintain work life balance for HK staff. Salary increase is low and hard to get internal promotion.


Very good coverage of medical benefit; Work from home


Underpaid; Night meetings; Silos
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Good job opportunity

Big company, lots of training n opportunity, worth to join. Great system n mobile working mode. Lots of prefers soon opportunities if u work hard, good culture
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Good benefits

Flexible working style Good benefit Remote working acceptable Not much pressure from mgmt but slow promotion and salary increaseThe base is generally above market


Good benefit


Too many layers
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Great Company to work for with friendly staff

HSBC has been an great company to work for. They understand family and health time. Benefits are excellent and accessible from the beginning of employment. They care for their members and most importantly for their employees
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Lots of office politics

Don’t bury your career in this company. Lots of office politics. No way for progression. You will be paid below market after few years. Salary adjustment is minimal.


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A place that you get to choose to be very stressful or very relaxed

It fits all kinds of people, people of very aggressive or very relaxed, you could find your role. A very flexible company, but at the end, it's all about sales figures.


Job security. Benefits (Annual leaves/Medical Insurance, etc)


Can't think of any at the moment
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Very productive and really leart somethign

Collaboration among team members were good.Lots of training and information provided. Expected to pick up things fastly and work life balance is acceptable.
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Many to learn but busy.

Good for new entry of banking industry because lots to learn as the international banking company, the branches are so busy and always crowd! And lots of training
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Productive and connected

Hsbc is my first place to work, I learned much especially the management skills. Hsbc provided lots opportunities for staff and encourage work life balance. What a great place to work.


Medical is good


Long hours
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Hard work is often rewarded

Hard work is often rewarded. You will work extremely hard and feel under lots of pressure most of the time.On the other hand, salary is great. training is great. If your lucky, very lucky you will have a good team leader- manager.Travel is often required and can be either great or ..Its a very good place to meet people from anywhere/everywhere.Overall a great place to work if you have a good management team with you!
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Nice peers working environment

Nice peers working environment but a limitation to use any facilities when working at the office.
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Pretty stable working environment;Tasks are so scattered;Not much room for advancement;Pay is fair enough;Benefit is fair enough;Too much staff with opaque responsibilities
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Overall rating

Based on 14,532 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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