HSBC
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HSBC Employee Reviews for Administrator

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3.8Work-Life Balance

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Administrator

Indeed Featured review

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Servicing client Handling fund services, daily transactions, reporting, and telephone enquiry Direct report to team leader for different client Peaceful environment with colleagues

Pros

Peaceful environment

Cons

Cant maintain worklife balance
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Scheme Administrator

• Balanced payrolls and Provident Fund submitted from 150 client companies • Handled 100 to 150 Provident Fund remittances per month. • Verified and created claim numbers by communication with various clients. • Updated client accounts and information on a regular basis. The hardest part of the job was long working hour. The most enjoyable part of the job was how to manage large number of client companies.
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Things I have learn: - To assist fund managers by providing necessary client information and background-checking - Perform KYCAML action for fund applicants using built-in database and WorldCheck for further investigation - Undergo data cleansing and correct errors within existing system and documents to maintain client information to be up-to-date - Raise awareness whenever a suspicious case is detected after discussing with colleagues

Pros

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Cons

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Good working enviornment

The working enviornment is good. Co-workers are nice and willing to share knowledge in different aspects. However, working hours are too long.
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A good wok life balance

A lot of learning & development & good work life balance. Management is good. For some processer shift timings are really painful. Not a good pay master at all. Transport facility is a headache.
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Overall rating

4.0

Based on 14,055 reviews
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Ratings by category

3.8Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.6Management
3.8Culture

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