HKT 香港電訊
3.4 out of 5 stars.
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HKT 香港電訊 Employee Reviews

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As a Customer Service Exectuive at a call centre. I can learn how to really solve problems that help to make customers satisfy and feel we are responsible and reliable. Besides, I will also help to perform the duties of supervisor, maintain the standard and smoothly running of the team. When I could help to provide appropriate solution which let customers know that we are really helpful to them, this is the most enjoyalbe moment.
Pros
Good medical benefits
Cons
Little repeated task
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唔埋堆實比人整死。唔使識做嘢,只要識擦鞋就可保平安。公司文化懶散,千其咪有抱負入去做,唯一好處係可做到退休為止。
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公司人工底,要求高。底薪+ 勤工。預咗只有萬二,包括佣金。人工唔會有得加,永遠是依個糧無雙糧無花紅。得14日大假。海量電話要聽,人手得幾位。工作量大幾位全職、全部兼職,打風要番工。做過唔同部門,最差是CLP(X電)IN CHARGE 上司叫ISABE**A 好刻薄,會講說話比你聽。team leader 無乜禮貌,你唔明,senior 唔想幫。
Cons
壓力大,上司刻薄
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工作壓力很大,每天也有客人態度惡劣,部分全職同事沒有禮貌,不會幫助我們兼職的同事,不過自由度較大,上班時間10分彈性!
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喜歡與同事相處,同事相處之間關係融洽,會互相幫忙,令我在工作環境感到放鬆,不會有太大的壓力,從而享受工作。
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Full of lazy manpower, management with thoughtless business plan. Horrible Career path as most of the middle management is tired to improve and the whole working environment is depressed.
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不停加target 加到你跑唔到數 等你自動離職 再請新人回來同佢地講 呢個人工就係要跑咁多數 跟住再加 不停加 一個月加一次
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HKT is a nice place to start my career. I have learned a lot of technical skills here, for example, Linux and Windows servers, databases, SAN, etc. The manager here is supportive.
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後勤支援充足,對員工不錯 經常有新方向,多機會接觸新事物 客戶層面廣,了解不同客人的需要 工作環境好,員工相處和諧
Pros
少OT
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對於新事物好奇積極主動學習 希望挑戰自己所以在電訊公司工作的時候會不斷要求自己可以再做得更好 然後可以有更好成績
Pros
彈性時間
Cons
人事關係
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learn a lot about program. enjoy my work, that was my first full time job.
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這間公司的工作環境不錯,辦公室地方好大,環境明亮,有專門休息的地方和進餐區。另有專門的休息時間,上午和下午各有15分鐘,但不可以自己選擇休息時間,這點不夠人性化。工時方面並不短,每星期48小時,輪班制,早上9點上班,要晚上7點才下班,私人時間不多。假期方面有專門編更安排,不可以自己選擇,這點也不夠人性化。
Pros
穩定
Cons
工時比較長
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they do have enough training for staff and if have new products, company will brief to staff ASAP.
Pros
working in the afternoon
Cons
also need to work at Sat
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good company team spirit good supervisor learn a lot
Pros
good company team spirit good supervisor learn a lot
Cons
good company team spirit good supervisor learn a lot
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So far, PCCW is a big scale and long historical domestic telecommunications company, it provides many job opportunities for different level and broader type job nature, which hasing a steady payrolls and a nice low pressure working environment for staff. However, due to too many divisions and units then created factionalism and becomes hierarchical and bureaucracy. Fewer promotions chances and almost without salary review or adjustment for all staff, unless by relationship but not by the principle of staff's performance which is typical Chinese business culture. Top management hard to acknowledge the actual needs of fundamental level employees.
Pros
Simple and low pressure working environment
Cons
Bureaucracy and Rigid management system
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同事相處很好,工作主要是聽電話處理客人疑問及投訴,每一隻call要入record ,語言能力要三語運用
Pros
彈性上班時間
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I love this company very much. I have a lot of good colleague here. They are very friendly. We are like the big family. Besides, my boss is various aspects of care needed. They can gave me a good instruction to solve the problem. on the other hand, they will gave me a good advise in my life also. that's right I love them very much.
Pros
Free medical
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The working environment is not very bad but the career path is limited.
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It is a stable job environment that the co-workers are nice. Teamwork is necessary as a part of sizable company. And I learnt the uses of different operation systems.
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