Lane Crawford
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Lane Crawford Employee Reviews

Job Title
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Location
Hong Kong23 reviews
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3.0
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A department that required heavy workloads
Friendly staff and colleague who provide help kindly

Poor IT system, resulting in low efficiency on handling online transactions
Pros
Good office
Cons
Long hours
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5.0
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Fun and open working environment, fair workload not too much and not too less, fair paid, only worked for a month but am very satisfied, hope to work in it again
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5.0
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I work as a temporary store assistant in Lane Crawford in Christmas, it is not as busy as i imagine. Sometimes high expectation customers come, those full-time colleague are willing to help us take over the issue, like a quick gift rapping, enquirers about product information. Colleagues are even willing to share staff discount with temporary staff!!
Pros
people with tattoo are welcome
Cons
location are in Hong Kong Island
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2.0
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No comment ,not my expectations,the manager was bad
Cons
Always OT
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2.0
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I was a temporary sales assistant. It was alright, just stood all day talking to customers. Hours are long and guidelines are very tight and strict. Dress code was boring and unprofessional.
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5.0
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LaneCrawford provides great training system for us to know more about the environment of the company and gain the practical experience!
Pros
彈性試班時間
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5.0
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learnt management and good boss.
a good workplace culture, I enjoy to work here.

But due to my health reason, I quite the job.

I am now recover and would like to take the challenge again.
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4.0
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• Effectively resolved customer issues and complaints while developing important customer relations
• Devised store merchandise displays and arranged products according to planograms

• Successfully improved the quality of customer service with the ability to speak fluently in three different languages: English, Cantonese, and Mandarin

• Helped team members over-achieve customer service goals and optimize business workflows
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3.0
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Generally you keep in touch with the store on the orders and with vendors on how the orders are proceeding.
There is a logistics team that will work with you in every order.

Weekly need to make reports for the manager and prepare seasonal boards for product knowledge.

You will learn a lot of things on excel and powerpoint.

Very good staff discounts during staff sale but management might not allow you to go as it is during office hours.
Pros
staff sale, special events and celebrations
Cons
very low salary, location is quite far and isolated, not much choice of food or restaurants around the area
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4.0
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因為公司是私佣關係,同事們之間會較易有磨擦,但幸好我所屬之部門的同事較為同心,不太會計較,所以工作時會較順利。
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3.0
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This company offers luxury fashion and lifestyle product which is a paradise for fashion lovers and those who want to start their career as a frontline staff in the retail industry.
Pros
Fashion Paradise, staff discount
Cons
poor work culture
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4.0
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Leader of luxury retail in terms of fashion brands. Your will learn a lot of fashion knowledge and merchandising tactics from LC. Everyone in LC is fashion savvy, you will be enjoying a wonderful journey thru working in LC.
Pros
High Fashion Leader
Cons
Long Working Hours
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4.0
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工作日常就是與客人溝通,給予專業且貼心的服務。白金屋的工作不算太複雜,一般都是與客人溝通,了解他們的需要和處理客人們網上的訂單和發貨。
Pros
同事十分有善
Cons
沒有
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4.0
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a pleasant working environment would definitely enhance the productivity, love the monthly activities like happy hour which held on the last Friday of every month
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4.0
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The experience was wonderful as I got to talked to different types of customers and fulfilled their needs. I learned the art of rhetoric in order to sell expensive merchandise to different types of customers.
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5.0
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i had an excellent experience at Lane Crawford. i started in 2005 and spent more than a decade working there.
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4.0
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平台好,可以见到行业内最优秀的公司合作,接触到的品牌范围广。同事素质高,基本能进入公司的同事都很优秀,可以从他们身上学到很多。普遍来说,薪资水平低于行业平均。但作为事业的起点还是很不错
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3.0
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This is a fast-paced environment with new challenges everyday. I learn to think out of the box and be flexible in handling tasks. I can meet talents from all over the world and learn from them.
Pros
Well established company
Cons
Long hours and frequent restructuring
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3.0
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- Full of luxury and trendy products in store
- You can learn the way how to communicate since you needed to contact with many internal departments

- Senior Management easily to change the planning

- My Teammates are helpful

- I really enjoy to meet customers and see my teammate grow up!
Pros
easy to schedule my day off
Cons
long working hours for front line staffs
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3.0
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- Full of luxury and trendly products in store
- You can learn the way how to communicate since you needed to contact with many internal departments

- Senior Management easily to change the planning

- My Teammates are helpful

- I really enjoy to meet customers and see my teammate grow up!
Pros
trendy
Cons
poor incentives
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5.0
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That was a place to learn a lot customers service skills. In there i have to understand what the customers want and need and try my best to help them
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