SATS HK Limited
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SATS HK Limited Employee Reviews

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Hong Kong14 reviews
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3.0
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Unprofessional
Literally the worst job I've ever had and the worst human service agency I have ever come across. Pure money making only strategies, managers don't care about anything.
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3.0
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Colleagues work closely
Need to adapt and learn quickly and able to make sensible decision on site.
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1.0
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工作環境惡劣
同事間敵人一樣,請幾多,走幾多,留唔到人鬼地方,,,大量OLD SF 工作環境惡劣工作環境惡劣工作環境惡劣
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3.0
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Intensive and rewarding, just not in your wallet.
Worked in operations for a year.
Generally everyone in the office is easy-going and friendly, including supervisors, feels like being in a warm-family.


If you're willing to learn, this job can be very rewarding.

You get the chance to be in touch with airline operating crew on the daily, and also make friends with ppl from other ground handling teams (i.e. catering, maintenance, ramp services).

If you're a fast learner to begin with, it'd be highly beneficial; whereas if you're weren't one to start with, this job will shape you into one.

If you're an avid aviation enthusiast, you'll appreciate the opportunity to enter the cockpit and cargo holds of commercial airliners and get hands on experience of how the industry operates. You'll prepare necessary flight documents, handle flight turn-arounds, and deal with sudden incidents under a timely matter.

Every day is a routine, but you expect every day to be different.


Work can get very intense at times and is HIGHLY DEPENDENT on the roster issued WEEKLY by the supervisor. Get ready for some non-existent work life balance because you'll be likely to put on a fixed shift every single week, expect to work over-time (paid overtime compensation, not much though) and occasional 6-day weeks. The good news is it's relatively easy to ask for a day off.

Salary is low when you first enter, but gradually increases as your rank increases (and since you work overtime on the daily). Still not enough to compensate the hard work you did IMO, but that's the norm with everyone who works in HKIA ground operations.

Duty managers likely
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3.0
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Great ground handling company in Hong Kong Internation Airport
I had leran more experience of customer service and handle the special passenger.
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4.0
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同事好
, 我認為溝通是很重要的對於這個行業來說,團隊精神都不可以缺少的,還有應變能力和適應能力,除了私人時間比較少外,同事很好。
Pros
同事好
Cons
私人時間不夠
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3.0
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well company
well training and good team work, I do enjoy work in this company
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4.0
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希望改變工作環境
在這份工作中,我經常要與不同旅客有很多很多交流。無論辦理登機手續或者離港禁區範圍,學習在不同情況處理一些突發事件。
Pros
沒有
Cons
工時太長
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4.0
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機場工作
工作吸收了很多經驗,在工作中的時候我是很享受的,最喜歡的就是能夠幫助別人,唯獨同事間有排斥,高層對同事完全沒有禮貌,超時工作薪金漏補,
Pros
吸收經驗多
Cons
工作時間太不穩定
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2.0
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同事很好
在這間公司的同事多數都是非常好的人,如果不是因為公司高層與實際我付出的時間跟薪水不成正比,我不會離職。
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4.0
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得到理想金額需付出大量時間
機場每天都有飛機Delay或因人手不足強制OT的現象。

1.每天遇到不同國籍客戶壓力都很大,第一語言能力未必你聽懂他他聽懂

你。


2.工作上學到應變能力,急材要夠,EQ夠高。


3.管理層還可以。


4.我和同事相處都很好,容易因為合作認識對方。


5.困難是自己一個面對一堆因為Delay和行李損毀而鼓譟的客戶。


6.工作上最喜歡的事是空餘時間跟同事談天。
Pros
工作環境好(機場設備完善)
Cons
人手不足,輪班制度不完善
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3.0
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safety is the most important concern in airline industry
Teamwork is the critical element after safety to ensure the prevent any dangerous events like terrorism by increasing the procedures of security checking. On the other hand, tone and the body language are also useful to show the kindness and our respect by presentative of our professional customer arrival and departure flights services.
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3.0
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Busy workplace
Long working hours with comparatively low salary.

The workload is subject to the time of shift: how many number of flights you need to handle during your duty hour.
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3.0
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Challenging workplace
- Handling and checking daily sales report
- Handling daily accounting duties including general book-keeping and perform cashier function & month end closing

- Correcting operation staffs job task

- Preparing daily and monthly operation reports to management and clients

- Handling different refund cases

- Inventory control over different airlines stocks

- Handling settlement with different airlines

- Handling daily accounts duties (i.e. Bank in, cheque deposit) and providing sales report to Finance Department accurately and timely

- Assisting HR Department in providing attendance and leave report accurately and timely

- Dealing with all general office and administrative duties

- Assisting ad hoc project as assigned
Pros
reasonable working hours
Cons
no promotion and can't shift to another department
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Overall rating
3.1
Based on 14 reviews
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Ratings by category
2.3
Work/Life Balance
3.0
Salary/Benefits
2.8
Job Security/Advancement
2.3
Management
3.1
Culture
SATS HK Limited Reviews by Location