SATS HK Limited
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SATS HK Limited Employee Reviews for 客戶服務員

Job Title
客戶服務員3 reviews
Location
Hong Kong3 reviews
Found 3 reviews matching the search
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3.0
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I had leran more experience of customer service and handle the special passenger.
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4.0
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在這份工作中,我經常要與不同旅客有很多很多交流。無論辦理登機手續或者離港禁區範圍,學習在不同情況處理一些突發事件。
Pros
沒有
Cons
工時太長
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4.0
Job Work/Life Balance
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機場每天都有飛機Delay或因人手不足強制OT的現象。

1.每天遇到不同國籍客戶壓力都很大,第一語言能力未必你聽懂他他聽懂

你。


2.工作上學到應變能力,急材要夠,EQ夠高。


3.管理層還可以。


4.我和同事相處都很好,容易因為合作認識對方。


5.困難是自己一個面對一堆因為Delay和行李損毀而鼓譟的客戶。


6.工作上最喜歡的事是空餘時間跟同事談天。
Pros
工作環境好(機場設備完善)
Cons
人手不足,輪班制度不完善
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