ZARA
3.7 out of 5 stars.
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ZARA Employee Reviews

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Hong Kong28 reviews

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3.4Work-Life Balance

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fun place

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typical day involves repetitive tasks. in previous company they pay for lunch; here does not. bonus is not so good, but they are no upfront about telling you that. beware. only count on the basic wage.

Pros

employee discount

Cons

no free lunches
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Management badPoorly commission Late hours shifts Unlike other company Zara doesn't pay for lunch hour

1. Management is not able to communicate with or manage English-speaking employees.2. Commission is not communicated properly during the interview/onboarding process. Ultimately, commissions is disproportionately small compared to the number of hours one puts in.3. Shifts/Schedules are unstable, so it is difficult for employees to plan ahead to balance work/life.

Pros

name brand recognition for CV. Good starting job for students needing little extra cash.

Cons

management has poor skills/needs to be improved, scheduling, late hour shifts, small salary/commissions disproportionate to hours worked, lunch hour is not paid for, 3 months probation is too long
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返工有保障

系統比較清晰 一星期休假兩日很好 有在職培訓 同事大部分都五錯 做慣左都幾輕鬆不過打折時候特別忙 ot都有計返錢
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做唔停

永遠都唔夠人,不停有人辭職,做死人,ot無錢,但做唔哂啲嘢唔準走,不停受上司打壓,同事又唔友善,多是非
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垃圾公司

同事流失率十分高 經理沒有人性 完全沒有歸屬感的公司 建議實在是山窮水盡才到這間公司工作 否則後果自負
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不錯

挺好 就人員分配工作上不太穩定 職員之間競爭大 ,同事相處還算可以 彈性上班 。。。。。。。。。。
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Sales

-Customer services -On job training -Fitting room services -Team work on job training -product knowledge -cashier counter payment processing -etc
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管理處層山頭主義,誰大誰惡誰正確

管理層不體諒普通職員,小圈子文化!并沒有耐心教導新同事,新人流失快,工作環境氣氛差!每日三更,更表幾乎日日變,唔會一次過俾成個月更表你,只會俾暫時一周更表!
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Teamwork and patience

Because I am part-time, I didn't participate in too many in-store jobs, most of them in the fitting room. But I learned teamwork here. The teamwork is need where ever you work. If not, the store will be messy and not especially this busy big company.I need to face different types of customers, They are unreasonable, uncooperative, but i must always smile, because this is my job.
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Nice colleague relationship

Decent workplace Good colleague and supervisors, who providing lots of support and joyful experience during work. Nice work arrangement and decent flexibility
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work experience

This is a good place to work.My third job is in Zara, this is my first time working in a large international chain. This is a fast fashion clothing brand. The three main tasks of daily work are good communication with the guests, team spirit with colleagues and better display of the company's products.

Pros

simple relationship

Cons

Unstable office time
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五天工作

Ot沒有補鐘補錢 經常補鐘 成日人手不足 員工流失率高 佣金少 好生意同唔好生意都係差唔多因好生意人時用得多左

Pros

五天工作

Cons

成日Ot
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工作量與薪金不成正比

入職多年員工與新入職員工底薪相同,於早前曾經薪金調整年資長的員工底薪加約4%,但每月佣金減少5%,變相每月所出薪金比之前更少 但工作量更大,因人員流失快

Pros

一星期兩天例假

Cons

流動力大 人才流失快,經常OT
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人手非常不足

每週2日假期,比同行優勝 升遷機會不少,因流失率高 員工福利不吸引 不斷減少人手,工作量亦增加 管理層不接納前線聲音 工作環境氣氛不佳,容易流失新加入同事

Pros

每週2天例假

Cons

有加班,沒ot錢,人手不足
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daily work

- Mainly support store daily operation and provide customer service - Ensure stock room and floor is well organized company standard -Providing customer service on floor and fitting room area , act as a fashion adviser in responding customer's inquiry

Pros

彈性上班時間

Cons

上班時間太少
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工作環境好

同事之間相處融洽,經常一起食飯等等,增進默契,做起事上來也容易些。很有耐心教導新人,或是用心教導做一些沒有做過的工作。因此工作氣氛愉快,也比較容易上手。

Pros

彈性上班時間,學習東西廣闊
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工作時數不錯

雖然工作時數同假期比較好但做的事情比較多 好多倉既工作都要做 加上這段時間比較小人手同多新同事 所以舊同事好多都捱不到
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員工很友善

只要用心學習,不懂就問,多聽多學,新手也能很快地熟能生巧,趕上一起工作的同事的進度,順利完成工作量並獲得滿足感。

Pros

彈性上班時間
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工作繁忙

工作量沉重,收工時間較晚,作息時間欠佳,食飯時間不定時 對健康有影響 就是假期比較理想。 適合剛畢業的學生

Pros

假期多

Cons

收工太晚
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工作環境好

日常工作需要和同一部門的同事們一起處理客人的需求,幫有需要的客人量身改衣。 可以學習到如果團隊運作。
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工作環境優良

工作時間每天9小時 分更 每天有3更 店鋪營業時間較長 所以番晚再番早的話休息時間不足 但員工沒有階級觀念之分 雖然每天人流極多 但時間充實 工作分配良好 員工比較多 工作中學到跟客人溝通投巧 最喜歡這份工作 充實 而且同同事關係良好

Pros

紅日有補假 例假每月8天

Cons

經常OT
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Overall rating

3.7

Based on 6,484 reviews

Ratings by category

3.4
Work/Life Balance
3.6
Salary/Benefits
3.4
Job Security/Advancement
3.3
Management
3.6
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