Zurich North America (www.zurichna.com) is a leading commercial property-casualty insurance provider serving the global corporate, large corporate, middle market, small business (not offered in Canada), specialty products and programs sectors. Behind this success is a culture of continuous improvement and a pride in excellence. With our global reach – more...and cross-business connections, we can draw on the expertise of a worldwide network of Zurich professionals and business partners. – less
Written by Customer Service Officer (Former Employee) from Hong Kong, HK on September 4, 2019
To solve the customer inquiries and compliant with professional communication skill by emails and incoming calls.
I've learned the professional problem solving skills from this job.
To determine how to follow up customer's extra requirement.
The hardest part of this job was find out the hidden needs from the customer and provide the tailor made - more...