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Job Post Details
MARINE CARGO CLAIMS OFFICER (25K-30K) - ship owner, liner feeder & forwarder (Wanchai/5 days work) - job post
Hong Kong
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Job details
Job type
- Permanent
- Full-time
Location
Hong Kong
Full job description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Company Overview
We are an integrated shipping and logistics group with over 40 years of history.
The company operates as a ship owner, regional liner feeder operator, and international freight forwarder under one unified group.
Owns and operates a fleet of container vessels, barges, tug boats, trucks, port facilities, and container yard depots, providing comprehensive asset-based logistics solutions.
Provides comprehensive international freight forwarding services (air and sea), including NVOCC services, cargo consolidation, project cargo, warehousing, and logistics solutions.
Operates daily feeder services between Hong Kong and the Pearl River Delta ports, plus an extensive overseas agency network.
Role Mission
To protect the company's financial and operational interests by managing end-to-end marine cargo and liability claims, investigating incidents, and liaising with insurers, P&I Clubs, and global stakeholders.
Ensure accurate claims handling, risk mitigation, and proactive guidance to commercial and logistics teams.
Role Summary
Working independently and reporting directly to the Director, you will take full ownership of the claims function, from incident investigation to settlement negotiation.
This is a high-impact role requiring strong technical expertise in maritime law and marine insurance, as well as excellent negotiation and communication skills.
Job Description
Handle end-to-end marine cargo losses, damages, shortages, and theft claims. Evaluate liability, interpret policy terms, and negotiate settlements with cargo owners, insurers, and freight forwarders.
Investigate maritime incidents (e.g., vessel damage, stevedore damage, temperature deviations in reefers, general average situations). Gather evidence such as Bills of Lading, sea protests, logbooks, and survey reports.
Appoint and manage maritime surveyors, adjusters, and legal counsel globally. Liaise directly with P&I (Protection & Indemnity) Clubs, Hull & Machinery (H&M) underwriters, and cargo insurers.
Maintain accurate claims registers and reserves. Analyze claims data to identify trends, root causes, and provide actionable risk-mitigation recommendations to operational teams.
Provide internal guidance to commercial and logistics teams regarding liability clauses, standard operating procedures, and risk exposure in contracts and bills of lading.
Ideal Candidates
Minimum of 3–5 years of direct experience handling marine cargo and/or marine liability claims within an international shipping line, logistics/freight forwarding provider, P&I Club, or marine insurance brokerage.
Bachelor's degree preferably in Maritime Studies, Marine Insurance, Law, Logistics/Supply Chain Management, or a related discipline.
Strong foundational understanding of international maritime conventions (e.g., Hague-Visby Rules, Hamburg Rules, Rotterdam Rules) and standard contract terms (Incoterms, Bills of Lading, Charterparties).
Proven ability to interpret Marine Cargo insurance policies, P&I Club rules, and H&M clauses.
Strong negotiation skills with a track record of resolving disputed or high-value claims amicably and cost-effectively.
Proficient in verbal and written English communication skills, with the ability to convey complex legal or technical insurance matters clearly to global stakeholders.
High level of accuracy and organizational skills to manage multiple claim files simultaneously.
Terms & Benefits
Five-day work week
12 days of annual leave
Birthday leave
Medical insurance
Supportive work environment with a focus on work-life balance
TO APPLY for this job or similar jobs :
For secure and confidential job application, please click the below link to get our email address.
http://jpc.hk/confidential_apply.htm
JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立,是一家總部設於香港的專業招聘公司,提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障,個人資料絕不會被披露、出租或出售予任何第三方。
Full-time,Permanent
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Company Overview
We are an integrated shipping and logistics group with over 40 years of history.
The company operates as a ship owner, regional liner feeder operator, and international freight forwarder under one unified group.
Owns and operates a fleet of container vessels, barges, tug boats, trucks, port facilities, and container yard depots, providing comprehensive asset-based logistics solutions.
Provides comprehensive international freight forwarding services (air and sea), including NVOCC services, cargo consolidation, project cargo, warehousing, and logistics solutions.
Operates daily feeder services between Hong Kong and the Pearl River Delta ports, plus an extensive overseas agency network.
Role Mission
To protect the company's financial and operational interests by managing end-to-end marine cargo and liability claims, investigating incidents, and liaising with insurers, P&I Clubs, and global stakeholders.
Ensure accurate claims handling, risk mitigation, and proactive guidance to commercial and logistics teams.
Role Summary
Working independently and reporting directly to the Director, you will take full ownership of the claims function, from incident investigation to settlement negotiation.
This is a high-impact role requiring strong technical expertise in maritime law and marine insurance, as well as excellent negotiation and communication skills.
Job Description
Handle end-to-end marine cargo losses, damages, shortages, and theft claims. Evaluate liability, interpret policy terms, and negotiate settlements with cargo owners, insurers, and freight forwarders.
Investigate maritime incidents (e.g., vessel damage, stevedore damage, temperature deviations in reefers, general average situations). Gather evidence such as Bills of Lading, sea protests, logbooks, and survey reports.
Appoint and manage maritime surveyors, adjusters, and legal counsel globally. Liaise directly with P&I (Protection & Indemnity) Clubs, Hull & Machinery (H&M) underwriters, and cargo insurers.
Maintain accurate claims registers and reserves. Analyze claims data to identify trends, root causes, and provide actionable risk-mitigation recommendations to operational teams.
Provide internal guidance to commercial and logistics teams regarding liability clauses, standard operating procedures, and risk exposure in contracts and bills of lading.
Ideal Candidates
Minimum of 3–5 years of direct experience handling marine cargo and/or marine liability claims within an international shipping line, logistics/freight forwarding provider, P&I Club, or marine insurance brokerage.
Bachelor's degree preferably in Maritime Studies, Marine Insurance, Law, Logistics/Supply Chain Management, or a related discipline.
Strong foundational understanding of international maritime conventions (e.g., Hague-Visby Rules, Hamburg Rules, Rotterdam Rules) and standard contract terms (Incoterms, Bills of Lading, Charterparties).
Proven ability to interpret Marine Cargo insurance policies, P&I Club rules, and H&M clauses.
Strong negotiation skills with a track record of resolving disputed or high-value claims amicably and cost-effectively.
Proficient in verbal and written English communication skills, with the ability to convey complex legal or technical insurance matters clearly to global stakeholders.
High level of accuracy and organizational skills to manage multiple claim files simultaneously.
Terms & Benefits
Five-day work week
12 days of annual leave
Birthday leave
Medical insurance
Supportive work environment with a focus on work-life balance
TO APPLY for this job or similar jobs :
For secure and confidential job application, please click the below link to get our email address.
http://jpc.hk/confidential_apply.htm
JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立,是一家總部設於香港的專業招聘公司,提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障,個人資料絕不會被披露、出租或出售予任何第三方。
Full-time,Permanent
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