Catering Customer Service jobs
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- Make the Right CallHong Kong
- Provide responsive, efficient, caring, and cost-effective customer service in relation to electricity supply applications, requests, and enquiries.
- Sodexo Live! Hong Kong LimitedHong Kong
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- S&S Hospitality LimitedHong Kong
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- AsiaWorld-Expo Management LimitedHong Kong
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- Classy WheelerTsim Sha Tsui, Kowloon
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- The Henderson Hospitality LimitedHong Kong
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Job Post Details
Customer Relations Officer (Customer Service Centre) - Contract Term - job post
1.31.3 out of 5 stars
Hong Kong
You must create an Indeed account before continuing to the company website to apply
Job details
Job type
- Contract
Location
Hong Kong
Full job description
Company overview
Website: www.maketherightcall.com
Industry
Business Support Services
Specialities
Diversity, Equity, and Inclusion, Energetic and Vibrant workplace, Equal Opportunity workplace, High employee engagement, A diverse & inclusive community, Pet friendly, Age friendly, A learning culture
Company size: 101-1,000
Primary location
16/F, Magnet Place Tower 1, 77-81 Container Port Rd, Kwai Chung, Hong Kong
About Make The Right CallWith over 21 years of experience, Make The Right Call - an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets.
Responsibilities
Provide responsive, efficient, caring, and cost-effective customer service in relation to electricity supply applications, requests, and enquiries.
Follow up closely with customers to ensure timely responses and service delivery.
Proactively cross-sell and up-sell digital services and products to customers.
Deliver advisory services on electrical appliances in stores.
Actively promote Energy Efficiency and Conservation (EE&C) initiatives to customers at Customer Service Centres or designated locations.
Perform general centre operations, inventory management, and other administrative duties as required.
Requirements
HKCEE/ DSE or above, fresh graduates are welcome;
Prior Customer Service experience is highly preferred;
Customer-focused with positive working attitude, pleasant;
Good command of both spoken and written English and Chinese, Mandarin will also be an advantage
Chinese and English word processing.
Working Location: Tai Po
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
Company Overview
People First Always
Make The Right Call champions "People First." We optimize resources by empowering our people, believing effective management and teamwork drive success and excellence. Our vision: a unified Community built on Diversity, Equality, and Inclusiveness. We value each person's unique talents and idealism, nurtured by those around them. We are committed to fostering a more inclusive, collaborative environment for all. We believe that everyone possesses inherent talents and idealism, and that these qualities are nurtured by the people around us. Our goal is to cultivate a more inclusive environment within our community, encouraging diversity and collaboration.
About Make The Right Call
With over 21 years of experience, Make The Right Call - an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets
Get to know us more at:
https://www.linkedin.com/company/make-the-right-call/
https://www.instagram.com/mtrc_hk
Contract
Website: www.maketherightcall.com
Industry
Business Support Services
Specialities
Diversity, Equity, and Inclusion, Energetic and Vibrant workplace, Equal Opportunity workplace, High employee engagement, A diverse & inclusive community, Pet friendly, Age friendly, A learning culture
Company size: 101-1,000
Primary location
16/F, Magnet Place Tower 1, 77-81 Container Port Rd, Kwai Chung, Hong Kong
About Make The Right CallWith over 21 years of experience, Make The Right Call - an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets.
Responsibilities
Provide responsive, efficient, caring, and cost-effective customer service in relation to electricity supply applications, requests, and enquiries.
Follow up closely with customers to ensure timely responses and service delivery.
Proactively cross-sell and up-sell digital services and products to customers.
Deliver advisory services on electrical appliances in stores.
Actively promote Energy Efficiency and Conservation (EE&C) initiatives to customers at Customer Service Centres or designated locations.
Perform general centre operations, inventory management, and other administrative duties as required.
Requirements
HKCEE/ DSE or above, fresh graduates are welcome;
Prior Customer Service experience is highly preferred;
Customer-focused with positive working attitude, pleasant;
Good command of both spoken and written English and Chinese, Mandarin will also be an advantage
Chinese and English word processing.
Working Location: Tai Po
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
Company Overview
People First Always
Make The Right Call champions "People First." We optimize resources by empowering our people, believing effective management and teamwork drive success and excellence. Our vision: a unified Community built on Diversity, Equality, and Inclusiveness. We value each person's unique talents and idealism, nurtured by those around them. We are committed to fostering a more inclusive, collaborative environment for all. We believe that everyone possesses inherent talents and idealism, and that these qualities are nurtured by the people around us. Our goal is to cultivate a more inclusive environment within our community, encouraging diversity and collaboration.
About Make The Right Call
With over 21 years of experience, Make The Right Call - an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets
Get to know us more at:
https://www.linkedin.com/company/make-the-right-call/
https://www.instagram.com/mtrc_hk
Contract
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