Credit Card Manager jobs

Role Details

Main Responsibilities

- Card Usage & Activation Campaigns: Design and implement innovative, data-driven marketing and sales strategies in collaboration with partners to enhance card usage, drive account activation, and improve customer retention.

• Compliance Management: Develop and implement compliance strategies for the credit card business, ensuring all activities meet regulatory requirements. Regularly review and update compliance policies to address regulatory changes and business needs.
• Strategic Partnership Development: Identify and cultivate new business opportunities with diverse merchants (retail, e-commerce, travel, etc.) to provide exclusive credit card benefits and rewards
• Campaign Execution: Manage end-to-end execution of campaigns, including proposal preparation, internal liaising, offer fulfillment, marketing communications, customer inquiries, and post-campaign evaluations.
• Market Trend Monitoring: Conduct competitive analysis to identify market trends and support procurement, payment, and expense management.
• Compliance: Ensure all programs/projects adhere to banking practices, compliance and regulatory requirements.
• Performance Monitoring & Optimization: Establish and monitor key performance indicators (KPIs) and use data-driven insights to optimize product features, pricing, marketing strategies, and customer journey touchpoints.
• Cross-Functional Collaboration: Collaborate with internal stakeholders such as Project, IT, Legal, and Compliance teams to develop of the existing reward platform and resolve compliance.

Requirements

- Bachelor's degree with 8+ years of experience in Credit Card Business and/or partnership management, preferably in banking or financial services.

• In-depth knowledge of regulations and compliance requirements related to the credit card business.
• Self-starter with a flexible mindset, comfortable operating under a fast-paced environment.
• Strong project management and financial analytical skills.
• Self-motivated, enthusiastic, and capable of working independently.
• Strong execution skills in marketing, from research to promotion, with good project management abilities.
• Exceptional interpersonal skills and teamwork orientation.
• Proficient in both written and spoken English and Chinese (Cantonese and Putonghua).

To apply, please submit your application along with your resume to "recruithk@asia.ccb.com".

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.