Credit Card Manager jobs

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Job No.: 499849

Employment Type: Full time

Departments : Personal Banking Risk And Integrated Management Department

Job Functions : Business Development, Product Development & Management, Project Management

Responsibilities:
Assist to execute the development strategies of credit card business, including managing customer segments, expanding multi-channel of card issuance, and coordinating cross-selling activities with relevant units to enhance active cross-sell ratio and market penetration rate
Design and implement initiatives to acquire new customers and stimulate spending from existing cardholders. Develop strategies for brand building and promotional campaigns to drive credit card usages and achieve business goals
Maintain ongoing collaboration with different business units to jointly market high potential co-branded card customers, thereby expanding customer contribution
Assist in designing incentive reward programs and products training for frontline staff
Follow up on internal and external coordination and frontline communication to ensure smooth promotion execution, and handle daily inquiries related to credit card promotions
Maintain and manage credit card products while defining product features, establishing merchant partnerships and developing marketing campaigns. Coordinate with internal departments and external vendors to enhance service delivery and execute promotion campaigns. Handle customer inquiries related to credit card promotions and assist in monitoring expenses and analyzing the effectiveness of marketing activities
Conduct analysis of customers’ card usage behavior, liaise with Credit Risk Department to provide timely recommendations and adjust credit limit allocations accordingly
Assist in driving business innovation initiatives, developing customer segmentation models for effective resources allocation, and enhancing business performance through diversified promotional channels

Requirements:
Bachelor Degree or above
Minimum 8 years of relevant experience, preferably with experience in credit card promotions and product management
Familiar with credit card business operations and functions of different departments
Proficient in spoken and written Chinese (including Mandarin) and English
Strong communication and interpersonal skills
Competent in MS Office applications, including Word, Excel, PowerPoint etc.

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/499726/credit-card-business-manager=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Full-time