Please note this position will work on the Southern Campus (Ironton, Ohio) of Ohio University. Please complete the online application and attach a resume, current semester class schedule and a cover letter indicating your interest.

We are seeking candidates who have good interpersonal communication skills, the ability to work productively without close supervision and the ability to follow confidentiality policies. Successful candidates must have and maintain a minimum cumulative GPA of 2.0 or higher. Training will be provided for applicants who are hired.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information

Business Title

Student IT Support Specialist (SOUTHERN CAMPUS)

Special Instructions to Applicants

Posting Number

20161750STD

Department Summary

The Ohio University Southern Campus invites applications for the position of Student IT Support Specialist. This position will work on the Southern campus which is located in Ironton, Ohio. Specific departmental duties may include:

Help Desk Support

Answering the help desk phone, entering work orders, and resolving issues when possible

Check out and deliver equipment

Assisting with inventory, testing, and cleaning of computer equipment.

Supporting campus projects as needed

OULN Classroom Operator Support

Responsible to be sure equipment is powered, connected and functioning for class

Distribute and collect papers, assignments, etc. before class and returning to the proper department/location immediately after class

Log any classroom technical issues and relay information to appropriate support team using the Teams application

Campus Event Support

Setup computer, audio and AV equipment for scheduled campus events

Operate equipment during event

Troubleshoot any issues and resolve as necessary

Return equipment to appropriate storage location(s) when event ends

Job Profile

Duties/essential functions may include, but not be limited to, the following:

Provides technical assistance to students, staff, and faculty by troubleshooting software or hardware issues, maintaining IT systems, and offering solutions to ensure smooth technological operations across the University. Provides an entry point into the field of Information Technology for Ohio University students.

Level Summary

Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments.

Supervisory Responsibilities:

Limited supervisory responsibilities. May supervise other student workers.

Fiscal Responsibilities:

No budgetary responsibility.

Problem Solving:

Addresses routine, well-defined problems under supervision.

Independence of Action:

Works under close supervision.

Communication and Collaboration:

Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.

Minimum Qualifications

Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications

Working Condition/Physical Demands:

This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.

Department

Regional Higher Education

Pay Rate

$11.00 per hour

FLSA Status

Non-Exempt

Posting Open Date

07/28/2026

Posting End Date

11/30/2026

Job Category

Student Hourly

Planning Unit

Regional Higher Education

Work Schedule

Work hours are flexible but must be willing to work morning and evening hours as needed.

Campus

Southern

Applicants may contact this person if they have questions about this position.

Mike Donley, donleym@ohio.edu

Non-Discrimination Statement

Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Employment Type

Part-Time

Job Level

STUDENT

Job Family

Student Hourly Employee

Job Sub Family

Student IT Support Specialist

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