Miramar Group Restaurants Manager jobs

A member of the Design Hotels™ network of exclusive global properties, The Mira Hong Kong is a tech-friendly urban retreat that has been designed to ignite all your senses right in the heart of bustling Tsim Sha Tsui. A hotel of pared-down luxury where not a single detail has been missed, from our sleek, contemporary rooms and suites, to the exquisite dishes served in our Michelin-recommended restaurants, state-of-the-art facilities and highly personalized service.

It’s an exciting time to be part of the fun, dynamic, award-winning team at The Mira Hong Kong. We are currently looking for standout individuals with a passion for service and the professionalism to match. Could this be you?

Hong Kong's Tech-friendly Design Hotel Pioneer Wants You.

Responsibilities

Develop and implement comprehensive training and development programs tailored to the specific needs of the Hotels and Serviced Apartment business unit.
Identify training needs through assessments and collaborate with department heads to design and deliver effective training initiatives.
Oversee the full training lifecycle, including training design, development, delivery, and evaluation.
Lead and manage hotel visits, and internship programs with schools and hotel institutions to strengthen employer branding.
Ensure compliance with training-related policies, procedures, and regulatory requirements.
Support HACCP training execution and compliance by managing food safety training, records, reporting, and awareness across departments.
Utilize mystery shopper and Guest Satisfaction Survey results to assess training needs, deliver targeted learning interventions, and enhance service standards.
Support ESG initiatives by facilitating staff education and promoting ESG awareness.
Stay updated on the latest trends, innovations, and best practices in learning and development within the hospitality industry.
Manage training budgets, resources, and training administration tools.

Requirements

Degree holder in Human Resources, Hospitality Management or related discipline
At least 8 years of relevant working experience in Learning and Development, including a minimum of 2 years in a managerial role, preferably in the hotel or related service-oriented industry
Strong knowledge of learning and development principles, methodologies, and best practices
Experience in designing, implementing, and evaluating training programs and initiatives
Excellent leadership and management skills to effectively lead a team and coordinate training efforts across departments
Strong communication and interpersonal skills
Good command of written & spoken English & Chinese (Cantonese & Mandarin)
Proficiency in MS Office, with familiarity in AI-powered tools (e.g., Microsoft Copilot), is an advantage.

Being a caring company, we offer attractive salary & benefits as follows

酒店給予員工優厚的薪酬及以下各項福利

5-day Work Week 5天工作周

17 days Public Holiday 17天公眾假期

Full Paid Paternity Leave 全薪侍產假

Discretionary Bonus 酌情性花紅

Annual Leave 有薪年假

Free Duty Meal 免費值班膳食

Medical Plan & Hospitalization Insurance 醫療及住院保險福利

Staff Discount & Activities 員工優惠及活動

Job-related Training 在職培訓

Excellent Promotion Opportunity良好晉升機會

Please send your application via email at [email redacted, apply via Company website] or CTgoodjobs Apply Now

Miramar Group is an Equal Opportunity Employer. All information provided will be used for recruitment and other employment-related purposes. It may be transferred to authorized departments within The Group for further processing. All personal data collected during the application process will be kept for 6 months after its completion, and then destroyed.

Visit us at www.themirahotel.com

Full-time,Permanent