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    • 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.
    • View all The Park Lane Hong Kong, Autograph Collection jobs in Hong Kong - Hong Kong jobs - Guest Service Agent jobs in Hong Kong
    • Salary Search: Guest Relations Officer (Loyalty Services) salaries in Hong Kong
    • 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.
    • 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.
    • 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.
    • 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.

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Job Post Details

Guest Relations Officer (Loyalty Services) - job post

The Park Lane Hong Kong, Autograph Collection
Hong Kong
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Job details

Job type

  • Permanent
  • Full-time

Location

Hong Kong

Full job description

Experience the finest hospitality at The Park Lane Hong Kong, Autograph Collection, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park. 3 restaurants and bars present distinctive cuisines and tantalizing experiences. Extensive banquets facilities with 15 function rooms with flexible configurations. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, Autograph Collection, is a home away from home for global jetsetters and the discerning business traveller.

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:
Perform Front Office operations in a timely and professional manner
Provide a warm, welcoming and personalized experiences to all guests
Ensure that all guest enquiries and requests are attended to in a helpful and professional manner
Assist Marriott Bonvoy members' check-in and check-out at Priority Counter
Actively promote the services, facilities and standards of the Hotel at every opportunity, and uphold its image at all times

Requirements:
1 year’ relevant experience in similar capacity
Higher Diploma or above in Hospitality or relevant discipline
Excellent command of English, Mandarin and Cantonese
Excellent customer services interpersonal skills
Guest Oriented, detail-minded and a team player

Attractive remuneration package including 5-day work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

You may also contact us via the following contact details:
Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: 2839 3679 Fax: 2504 5736

The Park Lane Hong Kong, Autograph Collection is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

Full-time,Permanent
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