captain jobs

• JR-06162

• Food & Beverage

• Full time

• Permanent
• The Landmark Mandarin Oriental, Hong Kong

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Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Intimate, contemporary and stylishly placed in Hong Kong’s financial and fashion address, Mandarin Oriental The Landmark, Hong Kong sets the standard for luxury lifestyle sophistication, offering tranquil retreat for business and leisure travelers alike with its 111 spacious rooms and suites designed by Joyce Wang. Recognized as one of the city’s most premium dining destinations with the triumph of eight Michelin stars on the 7th floor, the Hotel is currently partaking in a transformative project of the LANDMARK complex and poised to elevate exceptional lifestyle experiences in 2026.

About the job

Based at Mandarin Oriental The Landmark, Hong Kong within F&B Service Division in Hong Kong, the Captain is responsible for providing a high standard of service which is friendly, attentive and responsive to guest needs. The Captain reports to the Restaurant Manager.

As Captain, you will be responsible for the following duties:

• Greet the guests, take orders and deliver food & beverage items according to hotel’s standards and procedures

• Assist in maintaining smooth operation of assigned section

• Be in charge of the assigned section to ensure smooth operation

• Monitor back of house and run food between kitchen and dining area

• Ensure high level of customer satisfaction by being attentive to guests’ needs and response timely throughout the dining experience

• Perform any other duties as required by your department head from time to time

As Captain, we expect from you:

• Minimum 3 years of Fine Dining restaurant experience

• Experience in French fine dining or Michelin-starred restaurants will be advantages

• Passionate about delivering an exceptional F&B service

• Pleasant, presentable, service -oriented, a team player with good communication and interpersonal skills

• Good command in English, knowledge in other languages is an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?