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View similar jobs with this employerHilton Garden Inn Hong Kong MongkokHong Kong- Manage all aspects of the front desk, guest floors, and hotel areas to ensure the highest standard of guest service is extended to all guests.
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Job Post Details
Assistant Front Office Manager (Pre-opening and opening) - job post
Hong Kong
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Job details
Job type
- Full-time
Location
Hong Kong
Full job description
Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We’re ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.
In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs. Experience spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hrs fitness center and rooftop pool. Start the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.
From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning.
We are Hilton! We are Hospitality!
A New Hotel in Central
Responsibilities
Assist Operation Manager in administering front office, housekeeping, engineering and F&B functions and providing overall supervision to all departments.
Manage all aspects of the front desk, guest floors, and hotel areas to ensure the highest standard of guest service is extended to all guests.
Liaise closely on a daily basis with all other departments in order to ensure effective communication and collaboration with all parties concerned.
Assist in the preparation of Departmental budgets.
Maximise revenue and occupancy to the best of his / her ability and to suggest ways to make improvements.
Update all manuals, policies and procedures, when required.
In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc.
Ensure that all performance standards are adhered to.
To provide on-the-job training to new colleagues
Ensure all cash transactions handled by the Front Office personnel are done according to the guidelines set by the Finance Manager.
Works with Human Resources on manpower planning and management needs .
Carries out any other reasonable duties and responsibilities as assigned.
Requirements
Degree Holder or Diploma in Hospitality or Hotel Management
Minimum 5-8 years' experience in Front Office Department in a managerial role.
Strong communication, decision-making and leadership skills
Excellent command of written and spoken English and Chinese including Mandarin
Pre-opening or hotel opening experience is highly advantageous.
Hilton is an equal opportunity employer. Interested parties please apply with career detail, present and expected salary to Human Resources Department through Apply Now
Full-time
In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs. Experience spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hrs fitness center and rooftop pool. Start the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.
From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning.
We are Hilton! We are Hospitality!
A New Hotel in Central
Responsibilities
Assist Operation Manager in administering front office, housekeeping, engineering and F&B functions and providing overall supervision to all departments.
Manage all aspects of the front desk, guest floors, and hotel areas to ensure the highest standard of guest service is extended to all guests.
Liaise closely on a daily basis with all other departments in order to ensure effective communication and collaboration with all parties concerned.
Assist in the preparation of Departmental budgets.
Maximise revenue and occupancy to the best of his / her ability and to suggest ways to make improvements.
Update all manuals, policies and procedures, when required.
In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc.
Ensure that all performance standards are adhered to.
To provide on-the-job training to new colleagues
Ensure all cash transactions handled by the Front Office personnel are done according to the guidelines set by the Finance Manager.
Works with Human Resources on manpower planning and management needs .
Carries out any other reasonable duties and responsibilities as assigned.
Requirements
Degree Holder or Diploma in Hospitality or Hotel Management
Minimum 5-8 years' experience in Front Office Department in a managerial role.
Strong communication, decision-making and leadership skills
Excellent command of written and spoken English and Chinese including Mandarin
Pre-opening or hotel opening experience is highly advantageous.
Hilton is an equal opportunity employer. Interested parties please apply with career detail, present and expected salary to Human Resources Department through Apply Now
Full-time
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