retail coordinator jobs

Summary

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Job Description

Your main missions would be the following:

Retail Support:

• Coordinate retail staff onboarding and offboarding processes, including name card preparation, device ordering, and system access setup
• Manage retail-related invoices, vendor creation, and PR/PO processing within internal systems
• Support retail uniform requests and oversee distribution to boutiques
• Assist in the preparation of regular sales reports
• Support CRM activities, including client account management and database maintenance
• Manage retail gifting inventory, allocation, and distribution to boutiques
• Provide administrative and logistical support for VIC care activities
• Assist in organizing local in-store activations and high-end client events (e.g., HJ/FJ events), ensuring smooth and seamless execution

Visual Merchandising:

• Manage monthly VM tools order placement with HQ and follow up with boutiques on shipment status
• Coordinate new animation orders with the Regional VM team
• Support the distribution of VM guidelines to boutiques for seasonal window changes
• Oversee VM tools storage and inventory management across office and warehouse locations

Aftersales Service:

• Collaborate closely with boutiques and repair workshops to manage client enquiries, including quotation preparation, logistics coordination, and repair status follow-up
• Support spare parts orders from HQ and delivery arrangement to workshops upon arrival

Who you are:

• Proficient in Microsoft Excel and Power Point
• Detailed oriented and organized
• Strong problem-solving skills and communications skills
• A collaborative team player with the ability to work effectively across functions
• Able to work independently and manage multiple tasks in a fast-paced environment
• 1-2 years of working experience in retail industry is preferred

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2026-06-03

Schedule

Full time

Organization

Boucheron Hong Kong